IBEX attended the IT Service Management (ITSM) Enterprise Support Pre-Solicitation Conference last week at Scott AFB to learn first hand about the upcoming requirement. We also met with potential teaming partners and the Small Business Directors at USTRANSCOM (US Transportation Command) and AMC (Air Mobility Command).
As an 8(a) and Woman Owned Small Business newly certified this year, we quickly realized that getting certified is one thing, but getting out there, meeting the people, shaking hands and kissing babies is a key component to learning the lingo and being successful in the Government Industry.
At IBEX, until last year, most of our success and experience came from the Corporate/Commercial space. We have brought high level IT Process Improvement and IT Service Management solutions to the largest and most troubled companies in the United States. We are looking to leverage that success in the Government. There is a huge need for Government to leverage ITSM best practices already firing in large corporations. IBEX has and holds the key to many of the top Global ITSM experts with years of successful and diverse global engagements.
Tracey Grace, President & CEO of IBEX IT Business Experts, “I was so excited to present IBEX to USTRANSCOM. It was clear that we bring a level of expertise to the table that many of the Larger Government Contractors just don’t have access to. Our experience will be very valuable in this opportunity and others as the Government begins to implement ITIL on their IT Process Improvement Journey.”