Category Archives: Meet Our People

Meet our People – Shanah Kitzerow

 Shanah Kitzerow

IBEX IT Business Experts

Director of Marketing

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I was once told by my psychology professor that “95% of what you invest your beliefs in while on this earth will turn out to be false.” I remember thinking… I’ll take my chances. At the core of who I am, I am a believer. I believe that your people make your business, never the reverse. I believe that when you go hard, and stand firm, you win – even when you are the only one playing. Believe it to see it… a reverse in thinking from the generations before us.

I came on-board at IBEX in the most trying of times. With a wealth of knowledge from past experience, working with great organizations, I was ready to begin again – to be free. I found a freedom that still gives me goose bumps every day I am invested. Being raw and real drive me.

I met Tracey in 2010, the same year my daughter came into my life. At the time, I could never have understood the balance these two relationships would bring to my future. Tracey was real. We were connected from jumpstreet. When I let Tracey in that I was making a move to resign from my previous role, I learned she was, too – that same day!  There is no way that we could have written that script ourselves.

In October of 2013, I became IBEX – as our leader in branding, and a partner to all who believe in building relationships, teams and knowledge bases – in that order. My goal with IBEX is to change the perception of IT Management through “right-sized”, project-focused training, and strategic staffing solutions. I am known for keeping it real – sometimes, too real.

Outside of IBEX, I love to be with family and friends – my little 4 year-old daughter/side-kick, Liv, tops the list. She is the CEO of the universe after all, and she is everything I am being paid back for, and more. She does not let me have the stage or the mic – ever – which is an ongoing battle. I love to make people laugh and am sometimes floored that I can no longer bust out some “Bonnie & Clyde” or do the typewriter – at will – unless she gives me the floor. When did this happen??…

On this journey, I hope to get to know you more closely and I hope to partner with those of you on the same journey – to drive partnerships through knowledge… and maybe bust a jam together as we take over the world ;)

Have feedback for our IBEX Village Community? Please, reach out. I would love to hear from you.

-Shanah

Meet Our People – Tracey Grace

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 Tracey Grace

IBEX IT Business Experts

President & CEO

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My father always told me “You can be anything you want to be, this is the age of Women’s Lib.” So, needless to say I had many dreams and considerations of what that would be…I was “Jersey Girl” minus the hairspray…

As a child, during our family visits to “Steeler Country,” I saw signs for “Lucille’s Transmissions”…I could own a mechanics shop, why not, I love cars. After many years of working on my 1980’s clunkers, I realized that wasn’t the route for me. I was pretty good at defending myself, so I thought, hmmm… a Lawyer, yes they make a lot of money. My first year at Pitt I took a law class and halfway through thought I would choke if I read another case study. So, I would eventually take after my father and study business – our family owned Miller Rug and Carpet Service. Helping him with the family business, installing Carpet many summers, he taught me many lessons – Sales, Pricing and Killer Negotiations: telling the customers he wouldn’t work on weekends, we had church!

After finishing my BA, I continued on at Pitt for my MBA…I thought to myself, then what – I needed some experience! So I left my terrible towel behind and moved to Hotlanta. With much support from my family, I found my way into the Training industry – cold calling for New Horizons which would give me a great foundation and allow me to put my business training to work.  After climbing the rungs and leaving there as a Senior Sales Manager, I spent some years at FedEx and Learning Tree before taking a leap of faith to join Quint – an International Consulting firm. I would follow the path that God intended and become a VP of Business Development – Learning much about International Business, IT Service Management, Governance , Staffing and working in a Partner and Resale environment. Blessed enough to have my path laid out for me, I used the years of experience gained, and harnessed the encouragement and support from my husband, to start IBEX.

Hands down best business decision I have ever made. IBEX is made up of such a talented team – using all of our skills and contributions – we use our diverse experiences to make a best-in class company. We thrive because we all believe in what we do, and we are all natural born leaders. We support and encourage creativity, work-life balance and thrive in an equal-opportunity environment. We celebrate our differences, execute at a high level and are transparent in our work. Our clients love us because of this.

Let’s connect and explore the possibilities to partner.

-Tracey

Meet Our People- Anna O’Donoghue

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Anna O’Donoghue

IBEX IT Business Experts

Social Media Coordinator

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My name is Anna Grace O’Donoghue and I am an Intern working with the Marketing Director here at IBEX. I am a Management Information Systems major with a minor in Spanish at the University of Georgia in Athens.

I am a very hardworking person with strong organization skills, leadership abilities and love being given the opportunity to further myself personally and professionally. I feel that these strengths are an asset to IBEX, especially as I grow in my knowledge of the business world.

I started working with IBEX this summer, and expected to learn a lot, but I have just been blown out of the water with how much I have been able to learn and grow with this company. I work behind the scenes with Shanah Kitzerow (Marketing Director) and I am absolutely loving it. I get to be creative – coming up with new ideas and generating new content for our social networking sites and blog while learning so much about the business world and technology. Ever wonder who is posting from our social networking sites? Yeah, that’ s me!

Not only have I learned a lot through IBEX, but I have gotten to know some amazing women! Shanah has been an amazing teacher as she has led and instructed me through this internship. President and CEO Tracey Grace is an amazing leader with a great head on her shoulders. I couldn’t be more grateful to be working with these women!

Outside of IBEX, I love listening to music. All types of music, except for country (sorry country music lovers). I could be left on this earth with nothing but music and I would be happy. I enjoy spending the majority of my time with friends looking for the next adventure, as well as spending all of my money on concert tickets and food.

I aim to work as hard as I can in everything I set out to do and hope to someday be a Project Manager. I am a brother of the Professional Business Fraternity known as Delta Sigma Pi (Shout out to my fellow delta sigs) as well as Vice President of Financial Development where I plan fundraisers for our philanthropy. I am an active member of the Wesley Foundation at UGA and raised money in order to go to Jamaica on a mission trip – where we worked to help a community meet their needs both physically and spiritually…a life changing experience to say the least!

I love meeting new people and would love to hear from you. Have any questions? Hit me up on Twitter: @agodonoghue

-Anna

Meet Our People- Tia Fedrick

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Tia Fedrick

IBEX IT Business Experts

Administrative Assistant

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My name is Tia Fedrick, and I am the Administrative Assistant for IBEX.

I am in pursuit of a Psychology degree at Georgia Perimeter College and will further my education at Georgia State University in hopes of earning a Bachelor’s of Science in Psychology – and thereafter…a Master’s degree.

My experience includes working as an Administrative Assistant for the FAA and also as a Customer Service Representative with Bank of America. I have won countless awards such as Top Performer for the quarter with Bank of America and I am also the recent two-time recipient of Top Performer for the entire shift. My passion is cooking – the few times I do ;) – community service, and family.

My plans are to be the glue that keeps IBEX in order with my organizational skills and dedication.  I am determined to learn by shadowing and networking with my new IBEX family for continued growth and for the opportunity to become a better business woman.

- Tia

Meet Our People- Kendra Emeruem

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Kendra Emeruem

IBEX IT Business Experts

IT Staffing and Recruiting Specialist

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Greetings!

I’m Kendra Emeruem, your Staffing and Recruiting Specialist here at IBEX IT Business Experts. I’m excited to be a part of this team! I look forward to contributing my experience to ensure IBEX’s continued success and help our partners reach their goals.

I received my Bachelor’s Degree in Business Administration from the University of West Georgia. During my time at UWG, I became an avid volunteer at Word of Truth Christian Church. Post-graduation, I continued to volunteer at the G. W. Carver Boys & Girls Club. My ties with these organizations helped to develop my passion for service and providing value to the lives I encounter which still continues today.

I have an extensive background in the hospitality field, where I serviced celebrities, athletes and high-profile clients. I have also played an integral role in marketing, recruiting, advertising of new products, spreading brand awareness, and building a solid team. I am excited to be transitioning into Information Technology with IBEX and to bring my wealth of knowledge to our clients.

It is my goal to make sure our professionals receive the help they are looking for and leave them feeling understood and appreciated.

-Kendra

A message from Our Village:

Have you worked with Kendra in the past and want to share your experience(s) with us?  Are you interested in hearing more about an opportunity, or have referrals you would like to share?

If you have an experience we can share, drop us a line in the comments section and be heard within our community.

If you are the private type, drop us a line here:

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Meet Our People- Jennifer Schmidt

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Jennifer K. Schmidt

IBEX IT Business Experts

Director of Technical Recruitment

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Phone: o. 678-752-7542 x.103
c. 630-414-4157
f.  770-696-1012

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Hi! I’m Jen!

Technical Matchmaking is my passion! There is no better motivation than identifying and meeting a client’s needs or facilitating someone’s dream job for that emotional paycheck! I’m here to help you meet your goals.

I come to IBEX IT Business Experts with a wealth of industry experience paired with bare bones business development experience. I thoroughly enjoy building world class, award-winning offices from the ground up. Most recently, I received accolades for winning Atlanta’s Best and Brightest in 2012 and 2013 just one year into the office’s inception.

Outside of IBEX, I kick back and run around with my three sons and husband. It’s never a dull moment around the Schmidt household!  I’m also a certified Yoga Instructor with the Himalayan Institute and enjoy my practice to keep me grounded.

I look forward to sharing the same fresh, fun experience with IBEX IT Business Experts and YOU!

-Jen

A message from Our Village:

Have you worked with Jen in the past and want to share your experience(s) with us?  Are you interested in hearing more about an opportunity, or have referrals you would like to share?

If you have an experience we can share, drop us a line in the comments section and be heard within our community. We’ll love you forever :)

If you are the private type, drop us a line here: [contact-form to='This email address is being protected from spambots. You need JavaScript enabled to view it.%26#x002c; This email address is being protected from spambots. You need JavaScript enabled to view it.%26#x002c; This email address is being protected from spambots. You need JavaScript enabled to view it.' subject='IBEX Village Inquiry - Jen%26#039;s Profile Page Feedback'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Phone' type='text'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]