Scrum Master Workshop Course

Scrum Master training course you will learn, understand and execute on the three overarching principles behind Scrum: iterative development, self-management, and visibility.

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This 2–day Scrum certification training course is suitable for those practicing or looking to practice the art of the ScrumMaster, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, absorbing change and new requirements as the project proceeds.

This ScrumMaster training course is backed by our Exam Pass Guarantee. Upon completion of our ScrumMaster Certification Course, if after two attempts within the 60–day evaluation period you have not passed the exam and obtained certification, we will allow you to attend another session of our Scrum Master Certification Course free of charge and pay for you to retake your certification exam.

The Scrum Alliance®

The Scrum Alliance® is a nonprofit organization committed to delivering articles, resources, courses, and events that will help Scrum users be successful. The Scrum Alliance's mission is to promote increased awareness and understanding of Scrum, provide resources to individuals and organizations using Scrum, and support the iterative improvement of the software development profession.

The Scrum Alliance® has recently transformed the Certified ScrumMaster (CSM) certification into a more rigorous certificate program with updated content, increased difficulty and a pass/fail outcome. Previously all candidates were initially granted Scrum certification regardless of score, but this is no longer the case. To help ensure candidates' success, the Certified ScrumMaster Workshop provides participants with all the information required to take the new evaluation and become Scrum certified. You will gain a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster through class interaction, case studies, group exercises and workshops. The evaluation is completed online at the end of training, and consists of 35 questions.

In–Class Group Exercises

This Scrum certification training course is a stimulating combination of class interaction, case studies, group exercises and workshops. Each is designed to allow you to easily grasp new concepts and techniques.

Specifically, you will cover:

  • The "Art of the Possible": learn how small change can have a large impact on productivity
  • Product integrity: review various options employees use when faced with difficulty, learn the importance of delivering high quality products in Scrum
  • Customer Expectations: Using a changing schedule and agile estimating and planning, assess the work to properly set customer expectations and manage customer satisfaction
  • Running the Scrum Project: Run a full Scrum project that lasts 59 minutes. You will walk through all steps under the Scrum Framework
  • Agile Estimating and Planning: Break into teams, and through decomposition and estimating plan out a project through delivery
  • Team Dynamics: Since Scrum deals with change, conflict will happen. Learn methods to resolve problems in a self-managed environment

Key Benefits of Attending You Can Immediately Use:

  1. Learn the details on Scrum roles: Team Member, Product Owner, ScrumMaster
  2. Gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer® instructional program
  3. Understand how to apply empirical thinking to your project work
  4. Learn how a team's productivity can be adjusted to account for its composition
  5. Appreciate the importance of organizational agreement on software readiness
  6. Hear why the ScrumMaster role can be the most satisfying as well as the most difficult job on a project
  7. Discover how conflict resolution plays a critical role in Scrum
  8. Work on a real-world Scrum project live in the classroom
  9. Learn, practice and utilize the Scrum Framework
  10. Gain a detailed understanding of how to know when software is "Done" under Scrum
  11. Review and understand the critical characteristics a ScrumMaster must have to succeed
  12. Get to the heart of the matter with Scrum, coaching and team productivity
  13. Compare traditional and Agile project estimating and planning
  14. Conduct decomposition to estimate a Scrum project
  15. Practice Scrum meetings including; Sprint planning, Daily Scrum, Burndowns, Sprint review, and Sprint retrospective
  16. Achieve the first step in Scrum AllianceSM recognized certifications, enabling you to advance to higher levels of recognition
  17. Learn a framework to operate large projects using Scrum
  18. Implementing Scrum is about getting results, learn how to maximize your returns using Scrum

2 Days

Scrum Master Training Course Outline

Short, five-minute exercises and case studies will be scattered throughout the two-day session. Longer exercises are detailed below. Time spent on each topic will vary depending on the composition of the class and the interest in particular areas.

  1. Agile Thinking

In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.

  1. How manufacturing has influenced software development
  2. The origins of agile thinking
  3. The Agile Manifesto
  4. The complexity of projects
  5. Theoretical Vs. Empirical processes overview
  6. The "Iron Triangle" of Project Management

EXERCISE: The "Art of the Possible." This is an opportunity to understand how small changes in behavior can have a large impact on productivity. This also turns our thinking towards new ideas and a willingness to change for the better.

2. The Scrum Framework

Here we'll ensure that we're all working from the same foundational concepts that make up the Scrum Framework.

  1. The different Scrum roles
  2. Chickens and Pigs
  3. Iterative Development vs. Waterfall
  4. Self Management concepts
  5. Full disclosure and visibility
  6. The Scrum Framework Overview

3. Implementation Considerations

Moving beyond Scrum's foundational concepts, we'll use this time to dig deeper into the reasons for pursuing Scrum. We'll also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.

  1. Traditional vs. Agile methods overview
  2. Scrum: The Silver Bullet
  3. The Agile Skeleton
  4. A Scrum launch checklist

EXERCISE: Integrity at a fast-food restaurant. During this exercise we'll review various options regarding an employee faced with a difficult situation. The importance of providing high quality products to our customers will be explored.

EXERCISE: understanding customer expectations. This exercise is the beginning of an extended exercise involving agile estimating and planning. During this first portion of the exercise, we'll work with a fictional customer who has a very demanding schedule and understand how our assessment of project work plays a significant role in customer satisfaction.

EXERCISE: The 59-minute Scrum Simulation. This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes! We'll walk through all of the key steps under the Scrum framework as we work in project teams to deliver a new product.

4. Scrum Roles

Who are the different players in the Scrum game? We'll review checklists of role expectations in preparation for further detail later in our session.

  1. The Team Member
  2. The Product Owner
  3. The Scrum Master

5. The Scrum Team Explored

Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions. We'll also take a look at some Scrum Team variants.

  1. The Agile Heart
  2. Bruce Tuckman's team life cycle
  3. Patrick Lencioni's Five Dysfunctions of a Team
  4. Team ground rules
  5. Getting Human Resources involved
  6. The impact of project switching
  7. The MetaScrum
  8. The Scrum of Scrums
  9. The importance of knowing when software is "done"
    • "Done" for multiple team integrations divided by function
    • "Done" for multiple team integrations divided by skill
    • "Done" for unsynchronized technologies
  10. Internal Outsourcing

6. Agile Estimating and Planning

Although agile estimating and planning is an art unto itself, the concepts behind this method fit very well with the Scrum methodology an agile alternative to traditional estimating and planning. We'll break into project teams that will work through decomposition and estimation of project work, and then plan out the project through delivery.

  1. Product Backlog Features
  2. Relative Weighted Prioritization
  3. Prioritizing Our Time
  4. User Stories
  5. Relative Effort
  6. Velocity
  7. Planning Poker and Story Points
  8. Ideal Team Days
  9. Team Capacity
  10. Projecting a Schedule
  11. Why Plan in an Agile Environment?

7. The Product Owner: Extracting Value

The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value. How can we help ensure that we allow for project work to provide the best value for our customers and our organization? We'll take a look at different factors that impact our ability to maximize returns.

  1. The Priority Guide
  2. Product Backlog Refactoring
  3. Productivity Drag Factors
  4. Fixed Price/Date Contracts
  5. Release Management
  6. Earned Value Management

8. The ScrumMaster Explored

It's easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities. The difficulty comes in the actual implementation. Being a ScrumMaster is a hard job, and we'll talk about the characteristics of a good ScrumMaster that go beyond a simple job description.

  1. The ScrumMaster Aura
  2. Characteristics of a ScrumMaster Candidate
  3. The Difficulties of Being a ScrumMaster
  4. A Day in the Life of a ScrumMaster
  5. The Importance of Listening
  6. Common Sense

9. Meetings and Artifacts Reference Material

While most of this material was discussed in previous portions of class, more detailed documentation is included here for future reference.

  1. A Chart of Scrum Meetings
  2. The Product Backlog
  3. Sprint Planning
  4. The Sprint Backlog
  5. The Sprint
  6. The Daily Scrum
  7. The Sprint Demo/Review
  8. Why Plan?
  9. The Ideal Team Day
  10. Scrum Tools

10. Advanced Considerations and Reference Material

This section is reserved for reference material. Particular interests from the class may warrant discussion during our class time together.

  1. Conflict Management
  2. Different Types of Sprints
  3. The ScrumMaster of the Scrum-of-Scrums
  4. Metrics
  5. Dispersed Teams
  6. Scaling
  7. Developing Architecture
  8. Stage Gate/Milestone Driven Development
  9. Inter- and Intra-Project Dependencies
  10. Task Boards, Project Boards
  11. Scrum and CMM, "Traditional" XP

Course Credits:

15 PDU’s

12 CPE’s

15 CDU’s

Contact Information

3295 River Exchange Drive
Suite 212
Sandy Springs, Georgia 30092


(678) 752-7542 x104


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